“I’ve had the pleasure to work with Monica Gilardi as a live subtitler at Deluxe Media for several months. As Head of UK Localisation and Access Services, I quickly noticed that Monica always went above and beyond to meet quality expectations, and that she was very flexible with her availability, which was key in the fast-pace environment we work on. Her ability to be trained quickly, to understand the way our company works and to become an important part of team is highly commendable. Her passion for accessibility is evident in her work. She always ensured that deadlines were being met and proactively brought up improvements when necessary. While working with us, her organisational and communication skills were excellent. She has a warm personality and is a team player. It was a real delight to work with her.”